Privacy Policy

At Pure Beam, we value your trust and are committed to protecting your personal information. In accordance with South African privacy standards (such as the Protection of Personal Information Act), this policy outlines how we handle the data you share with us.

What Information We Collect

We collect only the information necessary to provide our services and fulfill your orders:

Contact Details: Your name, email address, and phone number (used for booking mobile services or order updates).
Shipping Information: Your physical address (used for dispatching products via Aramex).
Vehicle Information: Make, model, and year of your vehicle (to ensure correct product fitment or service preparation).
Payment Data: We do not store your credit card or banking details; these are handled securely by our payment gateway providers.

How We Use Your Information

Your data is used strictly for business purposes:

To process and deliver your LED bulb orders.
To coordinate mobile headlight restoration appointments.
To communicate updates, shipping notifications, and warranty or return information.
To respond to your inquiries and support requests.

Information Sharing

We do not sell your personal information. We only share your data with essential third parties to facilitate our services:

Couriers: We share your contact details and shipping address with Aramex to ensure your products are delivered to the correct location.
Legal Requirements: We may disclose information if required by law or to protect our rights in the event of a legal dispute.

Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. While we strive to protect your information, please be aware that no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we update or correct any inaccurate information.
Deletion: Request that we delete your personal information, provided we are not legally obligated to retain it for business or tax records.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns regarding how your data is handled, please contact us:

Email: [Insert Email Address]
Subject: Privacy Inquiry

By continuing to use the Pure Beam website and services, you signify your acceptance of this policy.